Cookies are small text files which a website may put on your computer or mobile device when you first visit a site or page. The cookie will help the website to recognise your device the next time you visit. Web beacons or other similar files can also do the same thing. We use the term “cookies” in this policy to refer to all files that collect information this way.
There are many functions cookies serve. For example, they can help us to remember your username and preferences, analyse how well our website is performing, or even allow us to recommend content we believe will be most relevant to you.
Certain cookies contain personal information – for example, if you click to “remember me” when logging in, a cookie will store your username. Most cookies won’t collect information that identifies you, and will instead collect more general information such as how users arrive and use our website, or a user’s general location.
These allow websites to link the actions of a user during a browser session. They may be used for a variety of purposes such as remembering what a user has put in their shopping basket as they browse around a site. They could also be used for security when a user is accessing internet banking or to facilitate use of webmail. These session cookies expire after a browser session so would not be stored long-term. For this reason session cookies may sometimes be considered less privacy intrusive than persistent cookies.
We also use or allow third parties to serve cookies that fall into the categories above. For example, like many companies, we use Google Analytics to help us monitor our website traffic. We may also use third party cookies to help us with market research, revenue tracking, improving site functionality and monitoring compliance with our terms and conditions and copyright policy.
Cookies help you to get the most out of our website.
Please remember that if you do choose to disable cookies, you may find that certain sections of our website do not work properly.
Note: there are various levels of cookies enablement and disablement in Chrome. For more information on other cookie settings offered in Chrome, refer to the following page from Google:
Note: there are various levels of cookie enablement and disablement in Explorer. For more information on other cookie settings offered in Internet Explorer refer to the following page from Microsoft:
Note: there are various levels of cookie enablement and disablement in Firefox. For more information refer to the following page from Mozilla:
Note: there are various levels of cookie enablement and disablement in Opera. For more information on other cookie settings offered in Opera refer to the following page from Opera Software:
Note: there are various levels of cookie enablement and disablement in Opera. For more information on other cookie settings offered in Opera refer to the following page from Apple:
Please look for a ‘help’ function in the browser or contact the browser provider.
This document was last updated on 25th May 2012.
In light of the Coronavirus pandemic, our business resilience planning is now being implemented. Whilst we have not closed our offices at this time, we have empowered all staff to work remotely should they choose to do so, and our business infrastructure is fully enabled to seamlessly support the transition to this style of working. Additionally, Government advice may shortly dictate the need for us to make the closure of offices compulsory in the interests of safeguarding wider public health.
We continue to be fully operational but these measures are likely to produce a change to our working patterns.
You may therefore find that you have difficulty reaching us by our main office and direct dial landline telephone numbers but all staff can be still contacted by email, mobile numbers and Microsoft Teams.
For our formal Action Plan and Risk Assessment click COVID-19 Action Plan Risk Assessment_26 March 2020